Ensure you’re of legal age to purchase and use cannabis products in your region.

• Try tapping the pen gently on a hard surface to dislodge any blockages.
• Clean the mouthpiece using a small, pointy object like a safety pin or toothpick.
• Soak the mouthpiece in warm water for a few minutes to help clear any stubborn clogs.

• Remove the Mouthpiece Cover: Take off the protective cover from the mouthpiece.
• Take a Puff: Place the mouthpiece between your lips and inhale slowly and gently.
• Hold and Inhale: Hold the vapor in your lungs for a few seconds for the THC to take effect.
• Exhale: Slowly exhale the vapor out of your mouth.
• Repeat as Needed: Take additional puffs as needed, but be mindful of your dosage.

Returns for UNOPENED products can be processed independently without contacting us. If you need assistance or cannot complete the return yourself, please email us at [email protected], and we’ll be happy to help. Returns due to defects or product issues require prior authorization and will be addressed on a case-by-case basis.

We offer a 14-day return period for all UNOPENED purchases, no questions asked. To ensure we can offer the best alternative nicotine vapor products at competitive prices, Puff Bar does not cover the return shipping cost. Prepaid labels can be provided, but the cost will be deducted from your refund.

• Check if the pen is fully charged. Plug it into a charger for 30 minutes to an hour.
• Ensure the mouthpiece is clean and free of debris. Use a small brush or cotton swab to clean it.
• Try drawing slowly and gently to see if it’s just a clog.

Try tightening the mouthpiece or replacing it.

• Check the battery level by looking for an indicator light on the pen.
• Charge the pen for at least 30 minutes to an hour.
• If it still doesn’t turn on, it could be a manufacturing defect.

• Verify the expiration date on the packaging.
• Store the pen in a cool, dry place, away from direct sunlight.
• Try taking slower, gentler puffs.

• Tap the pen gently on a hard surface to dislodge any blockages.
• Clean the mouthpiece with a small, pointy object like a safety pin.
• Soak the mouthpiece in warm water for a few minutes if the issue persists.

Opening the Device (Not Recommended):

California Honey Disposable Vapes are not intended to be opened. Doing so may void the warranty and compromise the device’s safety. If you still want to open the device, exercise caution. Locate the seam, apply gentle pressure, and carefully separate the halves.

Be extremely careful with the internal components, as they can be fragile and sensitive to damage. It’s recommended to contact the manufacturer or authorized retailer for assistance with any issues rather than attempting to open the device yourself.

• Locate the Button: Find the button on your vape pen, usually on the body.
• Press the Button: Press it firmly for 2-3 seconds to turn on the pen.
• Hold the Button

while Inhaling: Hold the button down as you inhale from the mouthpiece to produce vapor. Release the button when you’re done. – Repeat as Needed: Press the button again for additional puffs as required.

• Locate the Charging Port: Find the small USB port at the bottom of the vape pen.
• Use a USB Charger: Plug the pen into a USB charger like a wall adapter or computer port.
• Charge for 30 Minutes to 1 Hour: Allow the pen to charge, varying by battery capacity.
• Check the Light Indicator: Most pens have a light that shows charging status.
• Unplug and Use: Once fully charged, unplug the pen and it’s ready to use.

To return your product, you should mail your product to 1259 N La Brea Ave, West Hollywood, CA  90038

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

• Standard Shipping: 3-5 business days* in transit
• Shipping service days: Monday – Friday. 
• APO/FPO: For orders shipped to military addresses, the shipment can take up to 8-10 days in transit.

Once your order has been shipped, the tracking number will be sent to the email address registered to your account. This information can also be viewed when logged into your account on the “My Account” page or by clicking here.

Store your California Honey Disposable Vape in a dry, cool place at room temperature or lower. Excessive heat can cause the oil to break down and lose its potency.